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Warranty Policy

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  • 1, Basic Warranty Period (Mohave , Cadenza ¬†and Kia Quoris)
  • Special Warranty for Mohave , Cadenza and Kia Quoris is 5 Years or Un-Limited Mileage, whichever comes first (from date of original retail delivery or date of first use).

  • a, Limited Warranty
  • Navigation systems limited warranty as stipulated in the navigation owner manual.

  • 2, Basic Warranty Period (Other Models)
  • Kia new limited warranty is 60 months from the date of original retail delivery or date of first use, or 150,000 km, whichever comes first.

  • a, Limited Warranty
  • Navigation systems limited warranty as stipulated in the navigation owner manual.

  • Battery
  • The original equipped battery is fully covered for the first 12 months from the date of original retail delivery or date of first use regardless the mileage.

  • Air Conditioner-Refrigerant Charge
  • Air conditioner charge is covered for the first 12 months from the date of original retail delivery or date of first use regardless the mileage. Over the balance of after 12 months, refrigerant charge is covered only when replenished as part of warranty repair.

  • Anti-Perforation due to corrosion
  • Kia warrants that the body sheet metal panels of Kia vehicles are free from defects in material or workmanship which result in perforation (hole through the body panel) due to corrosion, subject to terms and conditions. An authorized Kia dealer will repair or replace any body sheet metal panel perforated due to corrosion resulted from defects in material or workmanship under normal use without charge to you. 

    The warranty period is for the first 36 months from the date of original retail delivery or date of first use or 100,000 km. whichever comes first.

  • Drive Mechanism Cassette Player and Compact Disc Player.
  • Drive mechanism of audio cassette player and compact disc player is covered for 36 months from date of original retail delivery or date of first use or 60,000 km, whichever occurs first.

  • Road side assistance.
  • If your vehicle is made inoperative due to a warranted part failure, RSA ¬†service is covered to the nearest Kia service center.

  • Tires
  • Tires originally equipped on Kia vehicles are warranted by their respective tire manufacturer. If an original tire on your Kia vehicle has a defect in material or workmanship, please contact the authorized Kia Dealer for assistance.

  • Consumable Items
  • These are the items that worn out by normal use (e.g. Belt, Bulbs, Fuses, W/Shield blades, Brake pad/lining & shoe, Filters, Clutch disc, Spark plug), they are covered against manufacturing defects for 12 months from the date of original retail delivery or date of first use or 20,000 km, whichever comes first.

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  • Service Parts & Accessories Limited Warranty
  • Kia warrants that Parts are free from Defects in material or workmanship, subject to the following conditions:

    This Warranty covers the Parts replaced or sold by an Authorized Kia Dealer.
    An Authorized Kia Dealer will either repair or replace any Parts to correct any problem covered by this warranty. If the parts were installed by an Authorized Kia dealer, it will be repaired or replaced without charge for the parts and labor to the owner.

  • 3, What is covered by the warranty?
  • Kia warrants that your new Kia Vehicle is free from defects in material or workmanship, subject to the following terms and conditions. An Authorized Kia Dealer will make necessary repairs, using new or remanufactured Parts, to correct any problem covered by this limited warranty without charge to you.

  • 4, Owner's Responsibilities
  • Maintenance
  • You are responsible for properly operating and maintaining your Kia Vehicle in accordance with the instructions described in your Owner Manual. If your vehicle is used under severe driving conditions, you should follow the maintenance requirements described in your Owner Manual for severe driving conditions.

  • Maintenance Records
  • You should retain maintenance records since it may be necessary, in some instances, for you to show that the required maintenance has been performed. 
    The Scheduled Maintenance Records should be filled in when scheduled maintenance is performed. Keep all receipts and make them available in case questions arise about maintenance.

  • 5, What is not covered by the warranty?
  • Normal Maintenance Service:
  • Normal Maintenance services described as Scheduled Maintenance Services such as Inspection , Cleaning & Polishing , Minor adjustments , lubrication, oil/Fluid changes, replacement of filters, anti-freeze coolant replenishment, wheel alignment and tire rotation unless such services are performed as part of a covered warrantable repair. 

  • Consumable items:
  • Spark Plugs
    Belts
    Brake Pads and Linings
    Wiper Blades
    Clutch Linings
    Lamp bulbs or other Consumable items

  • Altered Mileage
  • Any repair of Kia Vehicle on which the odometer has been altered or on which the actual mileage cannot be readily determined.  (When replacing speedometer, the Speedometer Replacement Record on the inside front cover of the Warranty & Maintenance booklet be filled in by an Authorized Kia Dealer)

  • Damage or failure resulting from
  • Damage or Corrosion due to such factors as accidents, negligence, improper repairs or  adjustments, misuse ( Such as driving over curbs , overloading ,racing, etc), alterations or collision

    Damage or surface corrosion from environment such as acid rain, airborne fallout (Chemicals, tree sap), Stones, salt, mad hazard, hail, wind storm, lightning, floods and other acts of God. Damage due to lack of maintenance or use of wrong fuel, Oil or Lubricants.

    Normal Wear, tear or deterioration such as discoloration, fading, deformation etc.
    The Parts installed on a Kia Vehicle in which the odometer has been altered, or which the actual mileage cannot be readily determined.

    The Parts used in applications for which they are not designed.

    The Parts installed improperly by other than an Authorized Kia Dealer or Kia.

    Any Parts without proof of purchase or replacement date.

    The Parts which an Authorized Kia Dealer may not sell or install on your Kia vehicle.

  • 6, Limited Liability
  • The liability of Kia under this warranty is limited solely to the repair or replacement of the parts, defective in material or workmanship, by an Authorized Kia dealer as its place of business, and specifically does not include any expense of or related to transportation to such a dealer or payment for loss of use of the Kia Vehicle during warranty repair.

  • 7, Extra expenses
  • Any economic loss or other incidental , Special consequential or exemplary damages. This includes, without Limitation, payment for loss of use of Kia Vehicle, lodging & car rentals, travel costs, loss of pay and any other expenses or damages.

  • 8, Production Changes
  • Kia and its Authorized KIA Dealers reserve the right to make changes in the vehicles built and / or sold by Kia and its Authorized KIA Dealers at any time without incurring any obligation to make the same or similar changes on vehicles previously built and /or sold.

  • 9, To Get Warranty Service
  • You must take your Kia Vehicle , along with ( Warranty & maintenance ) Booklet and Proof of purchase or replacement date , to an  Authorized Kia dealer during its normal service hours.